Contact information
Type
Scientific
Primary contact
Dr Steve George
ORCID ID
Contact details
Health Care Research Unit
Southampton General Hospital
Southampton
SO16 5NH
United Kingdom
pluto@soton.ac.uk
Additional identifiers
EudraCT number
ClinicalTrials.gov number
Protocol/serial number
N/A
Study information
Scientific title
Acronym
Study hypothesis
Not provided at time of registration
Ethics approval
Not provided at time of registration
Study design
Randomised controlled trial
Primary study design
Interventional
Secondary study design
Randomised controlled trial
Trial setting
GP practices
Trial type
Not Specified
Patient information sheet
Condition
Not applicable
Intervention
A nurse telephone consultation service integrated within a general practice cooperative. The out of hours period was 6.15pm to 11.15pm from Monday to Friday, 11.00am to 11.15pm on Saturday, and 8.00am to 11.15pm on Sunday. Experienced and specially trained nurses received, assessed, and managed calls from patients or their carers. Management options included telephone advice; referral to the general practitioner on duty (for telephone advice, an appointment at a primary care centre, or a home visit); referral to the emergency service or advice to attend accident and emergency. Calls were managed with the help of decision support software.
Intervention type
Other
Phase
Not Specified
Drug names
Primary outcome measures
Not provided at time of registration
Secondary outcome measures
Not provided at time of registration
Overall trial start date
01/01/1998
Overall trial end date
31/12/1998
Reason abandoned
Eligibility
Participant inclusion criteria
All patients contacting the out of hours service or about whom contact was made during specified times over the trial year
Participant type
Patient
Age group
Not Specified
Gender
Not Specified
Target number of participants
Not provided at time of registration
Participant exclusion criteria
Not provided at time of registration
Recruitment start date
01/01/1998
Recruitment end date
31/12/1998
Locations
Countries of recruitment
United Kingdom
Trial participating centre
Health Care Research Unit
Southampton
SO16 5NH
United Kingdom
Sponsor information
Organisation
NHS R&D Regional Programme Register - Department of Health (UK)
Sponsor details
The Department of Health
Richmond House
79 Whitehall
London
SW1A 2NL
United Kingdom
+44 (0)20 7307 2622
dhmail@doh.gsi.org.uk
Sponsor type
Government
Website
Funders
Funder type
Government
Funder name
NHS Executive South West (UK)
Alternative name(s)
Funding Body Type
Funding Body Subtype
Location
Results and Publications
Publication and dissemination plan
Not provided at time of registration
Intention to publish date
Participant level data
Not provided at time of registration
Results - basic reporting
Publication summary
1999 results in http://www.ncbi.nlm.nih.gov/entrez/query.fcgi?cmd=Retrieve&db=pubmed&dopt=Abstract&list_uids=10574857
Publication citations
-
Results
Thompson F, George S, Lattimer V, Smith H, Moore M, Turnbull J, Mullee M, Thomas E, Bond H, Glasper A, Overnight calls in primary care: randomised controlled trial of management using nurse telephone consultation., BMJ, 1999, 319, 7222, 1408.