Making the most of the out-patient consultation: a randomised controlled study to evaluate the use of patient lists
| ISRCTN | ISRCTN04884421 |
|---|---|
| DOI | https://doi.org/10.1186/ISRCTN04884421 |
| Protocol serial number | RDC00795; NRR ID: N0256032607 |
| Sponsor | NHS R&D Regional Programme Register - Department of Health (UK) |
| Funder | NHS Executive London (UK) |
- Submission date
- 23/01/2004
- Registration date
- 23/01/2004
- Last edited
- 20/09/2010
- Recruitment status
- No longer recruiting
- Overall study status
- Completed
- Condition category
- Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data
Plain English summary of protocol
Not provided at time of registration
Contact information
Mr Brian Glasser
Scientific
Scientific
Royal Free Hampstead NHS Trust
Royal Free Hospital
Pond Street
London
NW3 2QG
United Kingdom
| Phone | +44 (0)20 7794 0500 |
|---|---|
| b.glasser@pcps.ucl.ac.uk |
Study information
| Primary study design | Interventional |
|---|---|
| Study design | Randomised controlled trial |
| Secondary study design | Randomised controlled trial |
| Scientific title | |
| Study objectives | The 'new referral' out-patient appointment bridges primary and secondary care and has great significance for patient and health services alike, since its purpose is to determine the management of problems for which General Practitioners (GPs) feel referral is necessary. A critical component of the appointment is the exchange of information. The proposed project aims to improve the quality of the exchange by means of the patient bringing a list of questions (prepared with the GP) to the out-patient appointment; with a view to increasing satisfaction levels relating to the consultation. |
| Ethics approval(s) | Approval obtained from the Trust ethics committee. |
| Health condition(s) or problem(s) studied | Service provision; referrals; out-patient consultation |
| Intervention | Sending a help card and accompanying letter to out-patients before their first appointment. |
| Intervention type | Other |
| Primary outcome measure(s) |
The help card and accompanying letter help patients to focus on what they wanted to find out during their first out-patient appointment. |
| Key secondary outcome measure(s) |
1. The help card and letter give patients 'permission' to ask questions |
| Completion date | 01/04/1998 |
Eligibility
| Participant type(s) | Patient |
|---|---|
| Age group | Adult |
| Sex | All |
| Target sample size at registration | 1077 |
| Key inclusion criteria | 1. Patients over the age of 16 2. New referrals 3. Referred by a participating GP for a gynaecology, dermatology or orthopaedics apppointment |
| Key exclusion criteria | 1. Patients under the age of 16 2. Repeat referrals 3. Patients not referred by a participating GP for a gynaecology, dermatology or orthopaedics apppointment |
| Date of first enrolment | 01/02/1997 |
| Date of final enrolment | 01/04/1998 |
Locations
Countries of recruitment
- United Kingdom
- England
Study participating centre
Royal Free Hampstead NHS Trust
London
NW3 2QG
United Kingdom
NW3 2QG
United Kingdom
Results and Publications
| Individual participant data (IPD) Intention to share | No |
|---|---|
| IPD sharing plan summary | Not provided at time of registration |
| IPD sharing plan |
Study outputs
| Output type | Details | Date created | Date added | Peer reviewed? | Patient-facing? |
|---|---|---|---|---|---|
| Results article | results | 01/09/1999 | Yes | No |
