Intervention through short messaging system (SMS) and phone call alerts to manage type-2 diabetics

ISRCTN ISRCTN12528490
DOI https://doi.org/10.1186/ISRCTN12528490
Secondary identifying numbers JSSMC/11/5976/2016-17
Submission date
08/01/2020
Registration date
15/01/2020
Last edited
28/02/2023
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Nutritional, Metabolic, Endocrine
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data

Plain English summary of protocol

Background and study aims
Diabetes, often referred to as diabetes mellitus, describes a group of metabolic diseases in which the person has high blood glucose (blood sugar), either because insulin production is inadequate, or because the body's cells do not respond properly to insulin, or both. The ill-effects of diabetes include extreme thirst, weight loss, and excessive urination, lack of concentration, foot problems, heart diseases, stroke, cataract and retinopathy. Diabetes can be managed to a great extent with patient education, and systematically monitoring changes in patients with diabetes, their health status and support self-care. With the increasing global rates of diabetic population and the increasing cost of healthcare, diabetes can be managed to a considerable extent at home by self-care.
Despite extensive research and newer methods of interventions, the incidence and prevalence of diabetes is increasing at an alarming rate. According to recent projections by the World Health Organization, the number of diabetics is predicted to cross 450 million by 2020. In India, recent statistics have reported a significant increase in the number of diabetics in the last decade. Poor dietary habits, minimal adherence to treatment regimens, lack of timely education are some of the contributing factors for increased incidence and huge economic burden. Prior studies have demonstrated the efficacy of various self-management tools such as educational programs in better patient care. Among various self-management tools, educating the individuals and alerting them using mobile phone calls and short messaging system are widely adopted due to the increasing mobile phone users and availability of short messaging systems in local languages in the recent years. This study aims to determine the benefit of educating patients through phone calls and SMS in the self-management of diabetes.

Who can participate?
Adults with diabetes who have access to a mobile phone

What does the study involve?
Diabetes education through SMS and phone calls will be provided on a regular basis, and HbA1c levels measured at baseline, 8-months, and 14-months. In addition, feedback about patients’ satisfaction and utility of the SMS / Phone calls was collected using questionnaires.

What are the possible benefits and risks of participating?
Benefits: Patients will have access to education on diabetes and its management.
Risks: There are no potential risks observed in the study as we have insisted the participants mentioning that, this study is a hand holding for participants to self manage their diabetes but not a substitute to doctors advice or treatment regimen.

Where is the study run from?
JSS Hospital, Mysore, Karnataka, India

When is the study starting and how long is it expected to run for?
September 2017 to February 2019

Who is funding the study?
Investigator initiated and funded

Who is the main contact?
Kanakavalli Kundury
kanakavalli.dhsms@jssuni.edu.in

Contact information

Mrs Kanakavalli Kundury
Scientific

Department of Health System Management Studies
JSS Academy of Higher Education & Research
Mysuru
570015
India

ORCiD logoORCID ID 0000-0001-8479-2057
Phone +91 99 80803301
Email kanakavalli.dhsms@jssuni.edu.in

Study information

Study designSingle centre interventional non-randomized study
Primary study designInterventional
Secondary study designNon randomised study
Study setting(s)Hospital
Study typeTreatment
Study type Participant information sheet
Scientific titleEffectiveness of self-management in type-2 diabetic patients through ICT intervention
Study objectivesMobile phone based diabetes education will have an impact in improved HbA1C values among diabetic individuals
Ethics approval(s)Approved 30/11/2016, Institutional Ethical Committee, JSS Medical College (Jagadguru Sri Shivarathreeshwara University, Mysore, Karnataka, India; jssmc@jssuni.edu.in; +91 (0)821-2548337), ref: JSSMC/IEC/11/5976/2016-17
Health condition(s) or problem(s) studiedType 2 diabetes
InterventionThe study is conducted for a period of 14 months. Individuals with confirmed Type-2 diabetes visiting JSS Hospital, Mysuru, Karnataka, India will be recruited. JSS Hospital is an 1800-bedded tertiary care multispecialty hospital located in the Mysuru district of Karnataka, India.

Participants will be recruited from Nutrition and Dietetics Department of JSS Hospital. Diabetic patients from General Medicine will be sent to Nutrition and Dietetics department for CBG testing, where the consensus is collected and those who provided positive consent will be considered for the study.

An orientation class is arranged where a diabetologist and a dietician educate the study participants with a PowerPoint Presentation in local language about diabetes and associated co-morbidities, dietary practices, physical activity, medication adherence, periodic doctor visits and life style modifications necessary to self-manage the disease. Participants will be provided with a handout containing information related to diabetes. The handout also contains a tabular form to record their blood sugar values. Subsequently, diabetes education through SMS and phone calls is provided once in a week. Diabetes knowledge assessment and participants feedback on the study is obtained using questionnaires. All the records pertaining to this study will be maintained in an iron safe with a lock and key. The records will be accessible only to the principal investigators of this study. Re-orientation class is arranged after 4 months to assess the participants’ knowledge on diabetes management. Any changes in the prescribed medicines/dosing schedule/dose will be noted.
Intervention typeBehavioural
Primary outcome measureHbA1c measured using blood test at baseline, 8-months, and 14-months
Secondary outcome measuresDiabetes management practices measured using a novel questionnaire at baseline and 8-months
Overall study start date10/03/2016
Completion date12/02/2019

Eligibility

Participant type(s)Patient
Age groupAdult
SexBoth
Target number of participants380
Total final enrolment380
Key inclusion criteria1. Diabetic with no serious co-morbidities
2. Able to use mobile phones and communicate in local language Kannada or in English
3. Agree to provide consent to participate in the study
Key exclusion criteria1. Critical illness
2. Doesn’t have mobile phone access
Date of first enrolment09/09/2017
Date of final enrolment09/12/2017

Locations

Countries of recruitment

  • India

Study participating centre

JSS Hospital
Mysore
Karnataka
Mysuru
570015
India

Sponsor information

JSS Medical College and Hospital
University/education

Bannimantap, S.S. Nagar
Mysuru
570015
India

Phone +91-821-2548416
Email jssmc@jssuni.edu.in
Website http://jssuni.edu.in
ROR logo "ROR" https://ror.org/02xf0fd83

Funders

Funder type

Other

Investigator initiated and funded

No information available

Results and Publications

Intention to publish date30/01/2020
Individual participant data (IPD) Intention to shareYes
IPD sharing plan summaryOther
Publication and dissemination planCommunicated the manuscript to Plos One Journal.
IPD sharing planAll data generated or analysed during this study will be included in the subsequent results publication

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Results article results 17/11/2020 11/12/2020 Yes No
Participant information sheet 28/02/2023 No Yes
Protocol (other) 28/02/2023 No No

Editorial Notes

28/02/2023: The following changes were made to the trial record:
1. Link to protocol file added.
2. Link to participant information sheet added.
11/12/2020: Publication reference added.
09/01/2020: Institutional Ethical Committee, JSS Medical College