An evaluation of a new working method that to a higher degree involves the older person in the decision-making process of home help service
| ISRCTN | ISRCTN18370877 |
|---|---|
| DOI | https://doi.org/10.1186/ISRCTN18370877 |
| Secondary identifying numbers | N/A |
- Submission date
- 26/08/2016
- Registration date
- 31/08/2016
- Last edited
- 18/01/2018
- Recruitment status
- Stopped
- Overall study status
- Stopped
- Condition category
- Signs and Symptoms
Plain English summary of protocol
Background and study aims
Many older people require home help in order to manage their daily life. Studies have shown however, that for many, individual needs and requests are not adequately recognised in needs assessments, home help services and care. In addition, it has been found that mental and social needs are not met to he same extent as physical and medical needs, and that the granted home help is based on the organization's offer (available help) and not individualized to the individual's specific needs. This study is looking at a new approach to home help which works by paying greater attention to individual needs so that care can be personalised, helping to empower older people and provide them with better care. The aim of this study is to find out whether this approach can help increase older people's empowerment, self-efficacy, goal attainment,, health, wellbeing and quality of care, as well as to study the effects on public home help officers' communication skills and staff members' perception of the new way of working.
Who can participate?
1. Older people in need of home help who are able to, by themselves or with assistance in reading and writing, answer the questionnaires
2. Staff (public home help officers, home care workers, registered nurses and managers) working in the home help service
What does the study involve?
Participating staff are divided into two groups. Those in the first group receive in-house training over the course of 2-3 months in motivational interviewing (a type of counselling that helps motivate patients to change their behaviour), needs assessment interviews (a type of interviewing to find out what kind of care a patient needs), and the new working method, which focuses on personalising care to an individuals needs and life situation. Following the training, staff are then encouraged to use the skills they have learnt in order to better personalise care to older person's needs. Those in the second group continue as normal for the duration of the study (although staff are given the chance to complete the training after the study is complete). At the start of the study and then after the training and three months later, staff are interviewed to find out what they think of the program and have their communication skills assessed using questionnaires. At the same times, older people in both groups complete a range of questionnaires in order to measure their empowerment, self-efficiency and the quality of care they have received.
What are the possible benefits and risks of participating?
Staff benefit from receiving in-house training aimed at improving communication skills, and helping to make a home help service more personalised to each person's specific needs and life situation. Older people may benefit from improved empowerment, self-efficacy and wellbeing. There is a small risk that when older people are answering questions about their wellbeing, they may become affected by negative emotions and memories.
Where is the study run from?
University of Gävle (Sweden)
When is study starting and how long is it expected to run for?
April 2016 to December 2017
Who is funding the study?
University of Gävle (Sweden)
Who is the main contact?
Professor Maria Engström
mem@hig.se
Contact information
Scientific
University of Gävle
Kungsbäcksvägen 47
Gävle
80176
Sweden
 ORCID ID |
0000-0002-9912-5350 |
|---|---|
| Phone | +46 26 64 82 15 |
| mem@hig.se |
Study information
| Study design | Single-centre non-randomised study |
|---|---|
| Primary study design | Interventional |
| Secondary study design | Non randomised study |
| Study setting(s) | Other |
| Study type | Quality of life |
| Participant information sheet | Not available in web format, please use the contact details below to request a patient information sheet |
| Scientific title | Focusing on the older person's needs: an evaluation study of a new working method from the older person's and staff's perspective |
| Study acronym | Focusing on the older person's needs |
| Study objectives | 1. The new working method will to a larger extent involve the older person in the decision-making process, increase patient participation, and the home help officers will more frequently use motivational interviewing techniques compared with before the new way of working was implemented 2. Older persons in the intervention group where the new working method is implemented will rate higher empowerment, self-efficacy, goal attainment, and quality of care compared to a comparison group. Furthermore, over time their self-efficacy, health, wellbeing and life satisfaction will improve more than in the comparison group Secondary research questions: 1. How does the older persons' describe their needs, life situation and how involved are they in the decision (the interaction between the older person and the public home help officer)? 2. How does the staff (public home help officers, home care workers, registered nurses and managers) perceive the new working method? |
| Ethics approval(s) | The Regional Ethical Review Board Uppsala (Sweden), 17/08/2016, ref: 2016/289 |
| Health condition(s) or problem(s) studied | Older people's need for home help |
| Intervention | They are about 20 home-help officers in the municipality working with older persons in need of home help service and these 20 officers are already divided in two subgroups in their regular work. One of these subgroup have been chosen as the intervention group and older person’s in these home-help officers’ district as well as home care staff will then also be in the intervention group. The other subgroup of home help officers, care staff and older persons in their district will be the comparison group. Intervention group: Staff in the intervention group will receive in-house training in motivational interviewing (three days in total for the public home help officers), needs assessment interviews, and in the new working method where more focus is emphasized on individualizing the care and services to each person's needs and life situation (all staff). There will be six occasions for part 2 in total 35 hours. In between the occasions the staff will have some home-work. After the in-house training the staff should use their new knowledge and skills and the needs-assessment interview with succeeding home help service is assumed to be more individualized to each person’s specific needs. The home-help officers will also receive feedback on how they perform their interviews from a resource person in the project group. The in-house training will be during approximately 2-3 months depending on the staff situation. Comparison group: Staff in the comparison group will continue to work as before during the study period. They will receive in-house training when follow-up data have been collected for both the intervention and comparison groups. For both study groups, there will be three data collection occasions: Time 0 (T0) baseline before the new working method is implemented, T1 after that the new working method has been implemented in connection with the needs-assessment interview and T2 after three months. |
| Intervention type | Other |
| Primary outcome measure | Older persons 1. Empowerment is measured using the Health Care Empowerment Questionnaire (HCEQ) at T0 before the new working method is implemented and T1 after that the new working method has been implemented, for the persons that are included after that the new working method has been implemented there will also be a follow-up after three months (T2). 2. Self-efficacy is measured using a study-specific single item at T0 before the new working method is implemented and T1 after that the new working method has been implemented, for the persons that are included after that the new working method has been implemented there will also be a follow-up after three months (T2). 3. Meaningfulness/quality of everyday activities is measured using The Life Satisfaction Questionnaire (LSQ) at T1 and T2 4. Goal attainment is measured using study-specific questions at T2 5. Quality of care is measured using a questionnaire for staff (The Quality of Care aspect Scale) in the present study adapted to patients’ perspective at T2 Staff Public home help officers' communication skills are assessed using the OPTION (Observing Patient Involvement) and BECCI (Behaviour Change Counselling Index) questionnaires at T0 and T1 (before and after that the new working method has been implemented) and only in the intervention group. |
| Secondary outcome measures | Older persons: 1. Health status is measured using the EQ-5D-5L and one study specific question about physical activity at T1 and T2 2. Wellbeing is measured using the WHO Well-Being Index (WHO-5) at T1 and T2 3. Life satisfaction is measured using the Life satisfaction questionnaire (LSQ) at T1 and T2 Staff: Perception of intervention is measured using interviews at T2 |
| Overall study start date | 01/04/2016 |
| Completion date | 31/12/2017 |
| Reason abandoned (if study stopped) | Lack of staff/facilities/resources |
Eligibility
| Participant type(s) | Mixed |
|---|---|
| Age group | Mixed |
| Sex | Both |
| Target number of participants | 20-25 Public home help officers (80 needs assessment interviews will be recorded and 15-20 home help officers will be interviewed); 320 Older persons; 15-20 Home care workers, registered nurses and managers (home care workers, registered nurses and managers only íncluded in the interview study) |
| Key inclusion criteria | Older persons: 1. Aged 65 years and older in the need of home help service 2. Will participate in a needs-assessment interview 3. Able to answer/complete a questionnaire by oneself or with assistance Staff (home help officers where the needs-assessment interview will be recorded): Staff working as home-help officers in the municipality performing needs-assessment interviews with older persons. Staff (interviews): Staff (home help officers, home care workers, registered nurses, and managers) working according to the new working method. |
| Key exclusion criteria | Older persons: 1. Persons participating in a follow-up needs assessment interview 2. Not being able to complete a questionnaire by oneself or with assistance Staff: Home help officers not working with older persons. |
| Date of first enrolment | 12/09/2016 |
| Date of final enrolment | 31/12/2017 |
Locations
Countries of recruitment
- Sweden
Study participating centre
Gävle
80130
Sweden
Sponsor information
University/education
Kungsbäcksvägen 47
Gävle
80176
Sweden
"ROR" |
https://ror.org/043fje207 |
|---|
Funders
Funder type
University/education
No information available
Results and Publications
| Intention to publish date | 31/12/2018 |
|---|---|
| Individual participant data (IPD) Intention to share | No |
| IPD sharing plan summary | Not expected to be made available |
| Publication and dissemination plan | Data will be published in international peer-reviewed journals. |
| IPD sharing plan |
Editorial Notes
18/01/2018: This study has been stopped due to internal problems. The includes participants will give a description of baseline data.
