ISRCTN registry is operated by BioMed Central Ltd.
Privacy is an important concern for Internet users, and is something that ISRCTN registry takes very seriously. The following policy tells you how we collect information from you, what we use your information for, and your rights in relation to this.
In order to make full use of the services provided by ISRCTN registry, we may ask you to give us information such as your name, address, email address and information about your interests. We call this ‘personal information’.
We may also collect details you provide to us for the purposes of payment, for example credit card details. We call this ‘financial information’.
We will use the personal information you give us to identify you, contact you and communicate with you.
If you have given us your permission we may also share the information with third parties who may use it to contact you about products and or services offered by third parties other than us.
We will not use financial information for any purpose other than for the payment of amounts due to ISRCTN registry.
In order to offer the best possible service to users, ISRCTN registry tracks the patterns of usage of pages on the site. This enables us to identify the most popular areas. In time, where users have provided details of their research areas of interest, this information can be correlated, helping ISRCTN registry to provide a useful service for scientists and others, offering them the most relevant information based on their areas of interest. Information collected online is stored indefinitely and may be used to assist in processing any transactions, customer service or to customize the site for the member.
We will only share your personal information with someone else if you have given us your permission to do so or the law says that we have to do this or if we believe that we need to do this to protect and defend our or your rights, property or personal safety.
We will not share financial information with anybody else other than for the purposes of processing your payment to us.
User information will only be shared with third parties with the explicit consent of the user. If the user has explicitly opted to receive special offer and product information emails from ISRCTN registry partners, then ISRCTN registry may from time to time email the user on behalf of these partner companies. However, these companies will not be given the user's details without that user's explicit consent.
ISRCTN registry may contact members from time to time to draw the member's attention to information that may be of interest. Members may opt out or in from receiving such emails when registering as a member, or at any time thereafter by responding to such an email or contacting customer services.
We keep any personal information you send to us on a computer located in the United Kingdom.
We place great importance on the security of your personal information, and we have taken security measures to try to prevent the loss, misuse and alteration of personal information that we collect and hold. While we cannot ensure or guarantee that loss, misuse or alteration of your personal information will not occur, we will do our best to try to make sure that this does not happen.
Support from advertisers is important to ISRCTN registry model of free access. Statistical demographic information about the ISRCTN registry membership may be supplied to advertisers. ISRCTN registry may target online advertising to specific users on the basis of this demographic information, or on the basis of their past behaviour on the site, but information about an individual user will not be passed on to an advertiser without the users' express consent.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies are used by ISRCTN registry to:
The cookies set by Google Analytics are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
You have a legal right to a copy of all the personal information that we hold about you. You also have a right to ask us to correct any mistakes in that information. You also have a right to ask us to stop using your personal information at any time. You may amend the information held about you and update your preferences by accessing and changing your profile in the ISRCTN registry website.
ISRCTN registry reserves the right to disclose a member's personal information if required to do so by law, or in good faith and belief that such action is reasonably necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of ISRCTN registry’s employees or members.
If you have any questions or concerns about your privacy and ISRCTN registry, please contact our customer services team or write to us at:
c/o BioMed Central
Floor 6, 236 Gray's Inn Road