A Comparison of Information Letters Sent to Patients Prior to Outpatient Clinic Appointments

ISRCTN	ISRCTN30223324
DOI	https://doi.org/10.1186/ISRCTN30223324
Protocol serial number	N0558125486
Sponsor	Department of Health
Funder	Milton Keynes General NHS Trust (UK)

Prospectively registered

Protocol

Statistical analysis plan

Results

Individual participant data

Record updated in last year

Plain English summary of protocol

Not provided at time of registration

Mrs V Cook
Scientific

Milton Keynes General NHS Trust
Standing Way
Eaglestone
Milton Keynes
MK6 5LD
United Kingdom

Phone	+44 (0)1908 660033
Email	vanessa.cook@mkgeneral.nhs.uk

Primary study design	Interventional
Study design	Randomised controlled trial
Secondary study design	Randomised controlled trial
Scientific title
Study objectives	Does patient information sent prior to an appointment make patients better informed or increase the DNA (did not arrive) rate?
Ethics approval(s)	Not provided at time of registration
Health condition(s) or problem(s) studied	Not Applicable: Service delivery
Intervention	Patient information sent prior to an appointment vs patient information not sent prior to an appointment Added August 2008: trial stopped.
Intervention type	Other
Primary outcome measure(s)	1. Reduction in DNA rate 2. Better informed patients
Key secondary outcome measure(s)	Not provided at time of registration
Completion date	01/08/2003

Participant type(s)	Patient
Age group	Not Specified
Sex	Not Specified
Target sample size at registration	50
Key inclusion criteria	Initial pilot of 50 patients to test methodology. Sample convenience of 200 consecutive new patients to clinic.
Key exclusion criteria	Not provided at time of registration
Date of first enrolment	01/01/2003
Date of final enrolment	01/08/2003

Milton Keynes General NHS Trust

Milton Keynes
MK6 5LD
United Kingdom

Individual participant data (IPD) Intention to share	No
IPD sharing plan summary	Not provided at time of registration
IPD sharing plan