Condition category
Nervous System Diseases
Date applied
Date assigned
Last edited
Retrospectively registered
Overall trial status
Recruitment status
No longer recruiting
Publication status
Results overdue

Plain English Summary

Background and study aims
Fibromyalgia (FM) is a common long-term condition, which causes widespread muscle and joint pain all over the body. The exact cause of FM is unknown, but it is thought that a variety of physical, mental and emotional factors are responsible. Many people diagnosed with FM are dissatisfied with treatments offered by health professionals and often seek out alternative treatments elsewhere. Previous studies have shown that more than half of patients seen in pain units look for information online. Therefore knowing how to advise on tools that help with data searches, using quality and safe sources, could help improve quality of life and well-being. The Red Sinapsis platform is an online platform managed by nurses that allows patients to access information about their condition and treatment. The aim of this study is to find out whether use of this online platform can improve the quality of life and mental wellbing of patients with FM.

Who can participate?
Adults who have been diagnosed with fibromyalgia and have access to a computer.

What does the study involve?
Participants are randomly allocated to one of two groups. Those in the first group are given access to the Red Sinapsis platform. Through this platform they are able to access information about FM and send messages which will be answered by trained nurses 12 hours each day. If participants do not access the platform for 15 days, then they are sent a reminder email with a follow up reminder telephone call. Those in the second group continue as normal for the duration of the study. At the start of the study and then after six and 12 months, participants in both groups complete questionnaires to assess their emotional state and how they view their health status. The participants who use the platform are also asked to provide their opinions about it after 12 months.

What are the possible benefits and risks of participating?
Participants benefit from being able to have any questions they may have about their condition and treatment answered quickly. There are no direct risks involved with participating.

Where is the study run from?
Pain Clinic of Madrid (Spain)

When is the study starting and how long is it expected to run for?
May 2013 March 2016

Who is funding the study?
Universidad Autónoma de Madrid (UK)

Who is the main contact?
1. Dr Eva García-Perea (scientific)
2. Dr Azucena Pedraz-Marcos (scientific)

Trial website

Contact information



Primary contact

Dr Eva García-Perea


Contact details

Universidad Autónoma de Madrid
Facultad de Medicina
Arzobispo Morcillo



Additional contact

Dr Azucena Pedraz-Marcos


Contact details

Universidad Autónoma de Madrid
Facultad de Medicina
Arzobispo Morcillo

Additional identifiers

EudraCT number number

Protocol/serial number


Study information

Scientific title

Effectiveness of online platform Red Sinapsis monitoring in the quality of life of people with fibromyalgia: A randomized controlled 1-year follow-up study


Study hypothesis

The online consultation of nursing with people with fibromyalgia, through a computer platform, shared between patients and health professionals (Red Sinapsis), improves the quality of life with regards to perception of well-being, anxiety and depression.

Ethics approval

1. University Autonoma of Madrid (Spain) Research Ethics Committee, 27/06/2013, ref: 46-894
2. Hospital Clinico of Madrid (Spain) Ethical Committee for Clinical Research, 26/06/2013, ref: 13-208-E

Study design

Single-centre randomised controlled trial

Primary study design


Secondary study design

Randomised controlled trial

Trial setting


Trial type

Quality of life

Patient information sheet

Not available in web format, please use contact details to request a participant information sheet.




Participants are randomised to one of two groups.

Intervention group: Participants are telephoned and they are called in to the clinic to register them in the Red Sinapsis platform and assign them the access codes, giving them a few instructions for using the system. It is explained that the messages will be taken care of during consultation hours from Monday to Friday from 10 a.m. to 10 p.m., although the patient can use the messenger at the time he wants. To ensure that the patient has no doubts about the management of the platform, a message is sent to those patients who have not been connected to the platform within 15 days of being logged into the system. In these messages they are asked about their doubts or possible connection problems. If no response is received, then participants are contacted by telephone. Through the messages to the patient, information is provided based on the available scientific evidence, correctly documented related to their illness (FM) and the medication they habitually consume, providing data sheets containing the indications, side effects, contraindications and interactions from the same.

Control group: Participants are telephoned and told that they are in the control group and will not be using the Red Sinapsis platform. Participants then continue to receive usual care for the duration of the study.

At baseline, 6 and 12 months, participants in both groups complete a range of questionnaires.

Intervention type



Drug names

Primary outcome measure

1. Perception of health status is assessed using the FIQ and SF-36 questionnaires at baseline, 6 and 12 months
2. Emotional state (anxiety and depression) is assessed using the FIQ and SF-36 questionnaires at baseline, 6 and 12 months

Secondary outcome measures

Degree of satisfaction with the platform usage is assessed using a survey designed for the purpose of this study at 12 months (intervention group only).

Overall trial start date


Overall trial end date


Reason abandoned (if study stopped)


Participant inclusion criteria

1. Aged 18 years and over
2. Diagnosed with Fibromyalgia following the American College of Rheumatology criteria
3. Have access to a computer

Participant type


Age group




Target number of participants


Participant exclusion criteria

1. Those who not have a computer or means to be followed up online
2. People with severe cognitive or mental disorders
3. Not providing informed consent to participate.

Recruitment start date


Recruitment end date



Countries of recruitment


Trial participating centre

Clínica del Dolor de Madrid (Pain Clinic of Madrid)
Vallehermoso, 26. Madrid (Spain)

Sponsor information


Universidad Autónoma de Madrid

Sponsor details

Facultad de Medicina
Arzobispo Morcillo

Sponsor type




Funder type


Funder name

Universidad Autónoma de Madrid

Alternative name(s)

Funding Body Type

Funding Body Subtype


Results and Publications

Publication and dissemination plan

Planned publication of an article in Health and Quality of Life Outcomes.

IPD sharing plan:
The datasets generated during and/or analysed during the current study are/will be available upon request from Eva García-Perea (

Intention to publish date


Participant level data

Available on request

Basic results (scientific)

Publication list

Publication citations

Additional files

Editorial Notes