ISRCTN ISRCTN12459454
DOI https://doi.org/10.1186/ISRCTN12459454
Protocol serial number 15/LO/2200
Sponsor University of York
Funder University of York
Submission date
07/01/2016
Registration date
14/01/2016
Last edited
26/10/2021
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Mental and Behavioural Disorders
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data

Plain English summary of protocol

Background and study aims
Psychological interventions (treatments such as counselling, or talking therapy) can be helpful for people with depression and anxiety problems; however not all patients respond well to therapy and some people deteriorate (get worse). Monitoring patients’ response to therapy using short questionnaires can be a useful way to identify people who may not be progressing well or might get worse. An individual patient’s response during treatment can be compared to so-called “norms” derived by observing how hundreds of similar patients’ symptoms change over time. Using this method, it is possible to identify patients who are ‘not on track’. Previous studies have shown that alerting therapists and patients when therapy is ‘not on track’ can actually help to prevent deterioration and to improve outcomes. This method is called ‘outcome feedback’. Although outcome feedback (OF) has been shown to be work well in the USA and other European countries, this technology has not been robustly tested in primary care psychological services in the United Kingdom. Our study aims to assess how this technology performs when used for as part of the NHS run IAPT (Improving Access to Psychological Therapies) programme in England.

Who can participate?
Qualified clinicians providing psychological therapies in IAPT services.

What does the study involve?
Psychological therapists are allocated to either the intervention group or control group, depending on their IAPT service. Those in the control group treat their patients as usual. Those in the intervention group track the progress of all their patients by asking them to fill in questionnaires on how they are feeling. The results from the questionnaires are plotted onto a chart which shows changes from session to session. These results are compared with a chart showing the expected rate of improvement over the course of the treatment. Patients that are “not on track” are then identified so that appropriate action can be taken.

What are the possible benefits and risks of participating?
Patients identified as ‘not on track’ during therapy may be less likely to deteriorate if they are treated by therapists that use OF. No risks or adverse effects are expected.

Where is the study run from?
Five NHS Trusts in England are taking part.

When is the study starting and how long is it expected to run for?
October 2015 to August 2017.

Who is funding the study?
University of York (UK)

Who is the main contact?
Dr Jaime Delgadillo
jaime.delgadillo@nhs.net

Contact information

Dr Jaime Delgadillo
Scientific

Mental Health and Addiction Research Group
Area 4, ARRC Building
Department of Health Sciences
University of York
Heslington
York
YO10 5DD
United Kingdom

Phone +44 (0)1904 32 1633
Email jaime.delgadillo@nhs.net

Study information

Primary study designInterventional
Study designMulti-site open-label cluster randomised controlled trial
Secondary study designCluster randomised trial
Study type Participant information sheet
Scientific titleMulti-site randomised controlled trial of outcome feedback in IAPT services
Study objectivesPatients with depression / anxiety symptoms who are potentially at risk of poor outcomes (not-on-track) will be less likely to deteriorate if they are treated by therapists that have access to Outcome Feedback (OF) technology, by comparison to usual psychological care (without OF).
Ethics approval(s)London - City & East NHS Research Ethics Committee, 06/01/2016, ref: 15/LO/2200
Health condition(s) or problem(s) studiedCommon mental health problems (depression, anxiety)
InterventionPsychological therapists will be randomly assigned to an outcome feedback (OF) or usual care control group. OF (the experimental intervention) consists of alerting therapists to cases at risk of poor progress in therapy, using real-time outcome tracking and prediction technology.

OF studies track individual patients’ progress using brief questionnaires that measure symptom severity, and the results are plotted into a chart that shows changes from session-to-session. The individual patient’s symptoms are routinely compared to a chart showing the expected rate of improvement over the course of treatment, which is derived from treatment records for a comparable clinical population. Depending on how close the patient’s progress matches the expected recovery chart, cases are flagged up as ‘on track’ or ‘not on track’, and feedback about this is provided to clinicians and patients. This feedback system can be integrated within existing electronic clinical information systems used in routine practice to keep case notes and client data. Research in this field demonstrates that using OF methods can help to improve outcomes for patients at risk of poor progress.
Intervention typeOther
Primary outcome measure(s)

Changes in patient-reported depression (PHQ-9), anxiety (GAD-7) and functional impairment (WSAS) questionnaires, measured at each therapy session.

Mean changes in these measures at the end of therapy will be estimated for all patients treated by therapists in the intervention(OF) and control groups, therefore patient data is nested within their respective therapists. Comparisons will be made in the mean differences in the above outcomes between groups.

Key secondary outcome measure(s)

1. De-identified clinical and demographic characteristics for patients treated by the participating therapists (diagnosis, age, gender, ethnicity, socioeconomic deprivation, employment, type and duration of psychological treatments received)
2. A battery of questionnaires completed by participating therapists (includes information on clinical practice, training, experience, supervision, job stress & satisfaction, decision-making and coping styles)

Completion date01/08/2017

Eligibility

Participant type(s)Health professional
Age groupAdult
SexAll
Target sample size at registration80
Key inclusion criteriaQualified clinicians delivering evidence-based psychological therapies in IAPT* services.

* IAPT = Improving Access to Psychological Therapies, a national programme of mental healthcare in England, United Kingdom.
Key exclusion criteria1. Therapists who are not yet fully qualified (e.g. trainees)
2. Qualified therapists whose work contract is shorter than the active study period (1 year)
Date of first enrolment22/01/2016
Date of final enrolment29/02/2016

Locations

Countries of recruitment

  • United Kingdom
  • England

Study participating centres

Whittington Health NHS Trust
Magdala Ave
London
N19 5NF
United Kingdom
Barnet, Enfield and Haringey Mental Health Trust
London
EN1 3SZ
United Kingdom
Pennine Care NHS Foundation Trust
Hyde
SK14 2BJ
United Kingdom
Cambridgeshire and Peterborough NHS Foundation Trial
Cambridge, Huntingdon, Fenland
CB21 5EE
United Kingdom
Cheshire and Wirral Partnership NHS Foundation Trust
Cheshire
CW7 2AS
United Kingdom

Results and Publications

Individual participant data (IPD) Intention to shareYes
IPD sharing plan summaryOther
IPD sharing planNot provided at time of registration

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Results article results 01/07/2018 Yes No
HRA research summary 26/07/2023 No No
Other publications Cost-effectiveness of feedback-informed psychological treatment: Evidence from the IAPT-FIT trial 24/04/2021 26/10/2021 Yes No
Participant information sheet Participant information sheet 11/11/2025 11/11/2025 No Yes

Editorial Notes

26/10/2021: Publication reference added.
26/06/2018: Publication reference added.