Understanding how post-ICU follow-up is delivered within the role of critical care outreach teams

ISRCTN ISRCTN14138257
DOI https://doi.org/10.1186/ISRCTN14138257
ClinicalTrials.gov (NCT) Nil known
Clinical Trials Information System (CTIS) Nil known
Integrated Research Application System (IRAS) 353261
Protocol serial number 69232
Sponsor University of Oxford
Funder National Institute for Health and Care Research
Submission date
09/10/2025
Registration date
14/10/2025
Last edited
14/10/2025
Recruitment status
Recruiting
Overall study status
Ongoing
Condition category
Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data
Record updated in last year

Plain English summary of protocol

Background and study aims
Most patients that are discharged from an Intensive Care Unit (ICU) expect to recover well enough to be discharged home. Sadly 1 in 12 of these patient die unexpectedly on the wards. For those who are well enough to be discharged home unfortunately nearly a third are readmitted as an emergency within 3 month of hospital discharge. This all happens despite established ICU follow up/ recovery services in up to three quarters of ICUs in the UK. There are currently no standardised pathways that exist for this particular patient group. This study is the first step in the Enhanced Recovery after Critical Care (ERACC) programme. The programme aims to create a new care pathway to better support patients after they leave intensive care. To do this, we first need to understand how critical care outreach teams currently support patients in the UK. This knowledge is essential to help shape the design of this new pathway

Who can participate?
This qualitative study will include observations of staff as well as interviews with staff, patients who have been in ICU and their families (When referring to family members within this protocol this encompasses, spouses, children, siblings, close friends etc)

What does the study involve?
The study involves participants undertaking one interview exploring their perception of how ICU follow up care is delivered currently. Staff members will be observed completing their role in caring for post-ICU patients.

What are the potential benefits and risks of participating?
Benefits to participating include helping to inform and determine how future post-ICU care looks with current NHS provision.
There are no known risks to this study, but interviews have the potential to cover some distressing topics, the researchers will be experienced in conducting interviews with this patient group and will offer support and signpost participants for further support if required.

Where is the study run?
University of Oxford (UK)

When is the study starting and how long is it expected to run for?
July 2025 to June 2026

Who is funding the study?
National Institute of Health and Care Research (UK)

Who is the main contact?
Dr Sarah Vollam, eracc@ndcn.ox.ac.uk

Contact information

Dr Sarah Vollam
Public, Scientific, Principal investigator

Kadoorie Centre
John Radcliffe Hospital
Oxford
OX3 9DU
United Kingdom

ORCiD logoORCID ID 0000-0003-2835-6271
Phone +44 (0)1865 231456
Email eracc@ndcn.ox.ac.uk

Study information

Primary study designObservational
Study designMulticenter qualitative study using semi-structured interviews and ethnographic observations
Secondary study designQualitative study
Study type Participant information sheet
Scientific titleEnhanced Recovery After Critical Care (ERACC): Qualitative study
Study acronymERACC: qualitative study
Study objectives1. To understand how post-ICU follow-up care is delivered within the wider remit of Critical Care Outreach team (CCOT) workloads
2. To understand different models of post-ICU care delivery
3. To understand what proportion of CCOT time is spent on ICU follow-up care and how this is prioritised (e.g. internal/external drivers)
4. To understand the competing demands on CCOT time
5. To understand the experience of CCOT staff of providing ICU follow-up care within their role
6. To understand the wider staff perception of current ICU follow-up care provision and perception of what follow-up care should look like
7. To understand patient and family member perceptions of ICU follow-up care provision
Ethics approval(s)

Approved 11/07/2025, London - Chelsea Research Ethics Committee (Research Ethics Committee (REC) London Centre, 2 Redman Place, Stratford, London, E20 1JQ, United Kingdom; +44 (0)207 104 8141; chelsea.rec@hra.nhs.uk), ref: 25/PR/0773

Health condition(s) or problem(s) studiedPost-intensive care unit in-hospital ward stay
InterventionSemi-structured interviews:
Critical Care Outreach team (CCOT) members, multidisciplinary staff working within these teams, patients discharged from ICU and their family members will take part in one semi-structured interview, exploring their perception of how follow-up care is delivered within the workload of CCOT.

Ethnographic observations:
Members of staff within the CCOT and follow-up teams will be observed within their role collecting data on the tasks they perform, people they interact with, and proportion of time spent on each activity they undertake. Direct patient care will not be observed.
Intervention typeOther
Primary outcome measure(s)

The delivery of post-ICU follow-up care within the wider remit of CCOT workloads will be explored using ethnographic observations of CCOT activity within the acute ward environment.

Key secondary outcome measure(s)

1. Models of post-ICU care delivery, CCOT time allocation and prioritisation and demands on CCOT will be explored using ethnographic observations of CCOT activity within the acute ward environment.
2. CCOT staff experiences of providing ICU follow-up care within their role will be explored using qualitative interviews.
3. Wider staff perceptions of current ICU follow-up care provision and perception of what follow-up care should look like will be explored using qualitative interviews.
4. Patient and family member perceptions of ICU follow-up care provision will be explored using qualitative interviews up to three months following discharge from ICU.

Completion date30/06/2026

Eligibility

Participant type(s)Patient, Health professional, Other
Age groupAdult
Lower age limit18 Years
SexAll
Target sample size at registration30
Key inclusion criteriaSemi-structured interviews:
1. Patient/family member/staff member aged 18 years or over
2. Is willing and able to give informed consent for participation in the study
3. Is a patient discharged from ICU to the ward, or a family member of a patient discharged from ICU to the ward, or a staff member who supports patients discharged from ICU to the ward
4. Is willing and able to participate in an interview about their experiences

Ethnographic observations:
1. A member of the CCOT at participating sites
2. Is willing and able to give informed consent for participation in the study
3. Is willing and able to be observed during their clinical practice
Key exclusion criteria1. Not consenting to participate
2. Patient not wishing for family member to take part
Date of first enrolment01/10/2025
Date of final enrolment30/06/2026

Locations

Countries of recruitment

  • United Kingdom
  • England

Study participating centres

Royal Berkshire NHS Foundation Trust
Royal Berkshire Hospital
London Road
Reading
RG1 5AN
United Kingdom
The Dudley Group NHS Foundation Trust
Russells Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
United Kingdom
Queen Elizabeth Hospital Kings Lynn
Gayton Road
Queen Elizabeth Hospital Site
King's Lynn
PE30 4ET
United Kingdom
University Hospital Southampton
Southampton University Hospital
Tremona Road
Southampton
SO16 6YD
United Kingdom
Leeds Teaching Hospitals NHS Trust
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
United Kingdom

Results and Publications

Individual participant data (IPD) Intention to shareNo
IPD sharing plan summaryNot expected to be made available
IPD sharing planThe datasets generated during and/or analysed during the current study are not expected to be made available due to the fact REC approval has not been sought as the data generated will be specific to the research question

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Participant information sheet Participant information sheet 11/11/2025 11/11/2025 No Yes
Protocol file version 1.0 03/06/2025 14/10/2025 No No
Study website Study website 11/11/2025 11/11/2025 No Yes

Additional files

48154 ERACC_WP1_Protocol_Qualitative_V1.0_03Jun2025.pdf
Protocol file

Editorial Notes

10/10/2025: Study's existence confirmed by the London - Chelsea Research Ethics Committee.