Improving end of life in care homes using an implementation science approach

ISRCTN ISRCTN15863801
DOI https://doi.org/10.1186/ISRCTN15863801
IRAS number 287447
Secondary identifying numbers CPMS 47310, IRAS 287447
Submission date
16/12/2020
Registration date
17/12/2020
Last edited
25/07/2024
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data

Plain English summary of protocol

Background and study aims
Up to 50% of care home residents in the UK die within 6 months of admission. Residents often don’t get access to end of life care from hospice teams, and so may experience unnecessary and distressing symptoms at end of life.

Recent work conducted in Australia tested a new way to provide specialist palliative care to care home residents called ‘Needs Rounds’. Needs Rounds are monthly staff meetings where up to 8 residents are prioritised for discussion, focusing on those most at risk of dying without an adequate plan in place. Needs Rounds include a review of the person’s physical, psychological, and social wellbeing, education for staff on symptom management, and a plan of necessary actions such as medicine reviews or case conferences.

The study team want to understand whether Needs Rounds will work in the UK. This study will work with 6 specialist palliative care services, each of which will link with 4-6 local care homes. Individual/small group interviews will be conducted to learn how Needs Rounds should be adapted in each of the 6 case study sites. Workshops will then be run to co-design Needs Rounds with site clinicians. The newly designed UK-version will be used for 12 months in participating care homes, and the study team will seek feedback from local staff. The collaboration with local staff will allow for theidentification of strengths and weaknesses, with the flexibility to modify Needs Rounds throughout the study. The study team will monitor residents’ health service use, quality of dying, and staff capacity to care for people using a palliative approach.

The study aims produce a UK-version of Needs Rounds, and have evidence on whether it helps UK care home residents to stay out of hospital, improves symptom control for better deaths, improves staff capability to look after older people in care homes at end of life, and reduces hospital costs.

Who can participate?
Stakeholders such as those working for specialist palliative care or a care home, residents in one of the collaborating care homes and their relatives, or those working in acute care impacted by hospitalised care home residents. The selected care homes will be: located near to the specialist palliative care team; provide care to residents who have high clinical nursing/medical needs; and be a range of sizes (focusing primarily on larger care homes, following CQC data indicating lower quality in larger facilities), sole traders and large corporate provider, and with a range of funding models (NHS/social care and self-funded residents).

Up to six residents who can provide their own informed consent and live in one of the collaborating care homes will be invited to take part in an interview. All other care home residents with an anticipated life-expectancy of less than 6 months, or a deteriorating condition where they are at risk from dying without an adequate care plan in place, and experiencing sub-optimal bio-psycho-social symptoms will be discussed in Needs Rounds.

What does the study involve?
Initially, the study will involve interviews with 40 people (who will include staff in palliative care, staff in care homes, care home residents, and relatives of care home residents) to learn about current care for people approaching the last months and days of life. The information provided during these interviews will be analysed, and the study team will run two workshops to decide what a UK model of Needs Rounds should look like. The UK model will then be run for a year (July 2021-June 2022). We will measure During this time, how much NHS services residents use will be measured. The study team will also interview staff involved in running about how Needs Rounds is going. Staff will also be asked to fill out questionnaires about how capable they feel to look after people near the end of life. Families will be asked to fill out questionnaires about how they perceive the quality of care.

What are the possible benefits and risks of participating?
It is expected that the study will improve care, especially for residents approaching the end of life. The main part of Needs Rounds is providing staff support and education. There are no direct risks to participants anticipated.

Where is the study run from?
The University of Stirling (UK)

When is the study starting and how long is it expected to run for?
From October 2020 to October 2022

Who is funding the study?
The National Institute for Health Research (NIHR) (UK)

Who is the main contact?
Dr Liz Forbat
elizabeth.forbat1@Stir.ac.uk

Study website

Contact information

Dr Liz Forbat
Scientific

Faculty of Social Sciences
University of Stirling
Stirling
FK9 4LA
United Kingdom

ORCiD logoORCID ID 0000-0002-7218-5775
Phone None provided
Email elizabeth.forbat1@Stir.ac.uk
Dr Aisha MacGregor
Scientific

Faculty of Social Sciences
University of Stirling
Stirling
FK9 4LA
United Kingdom

ORCiD logoORCID ID 0000-0001-5812-9323
Phone No telephone contact available
Email aisha.macgregor@stir.ac.uk

Study information

Study designInterventional non-randomized implementation science study
Primary study designInterventional
Secondary study designNon randomised study
Study setting(s)Care home
Study typeTreatment
Participant information sheet Not available in web format, please use the contact details to request a patient information sheet
Scientific titleImproving end of life care: supporting the workforce and reducing hospitalisations through an implementation study in care homes
Study acronymNeeds Rounds
Study objectivesNeeds Rounds (triage meetings between specialist palliative care and care homes) reduce hospital use among care home residents
Ethics approval(s)Approved 15/12/2020, South West - Frenchay Research Ethics Committee (Ground Floor, Temple Quay House, 2 The Square, Bristol, BS1 6PN, UK; +44 (0)207 104 8376; frenchay.rec@hra.nhs.uk), ref: 20/SW/0152
Health condition(s) or problem(s) studiedHealth services research, care homes, end of life care
InterventionThis is an Implementation Science study which will take an approach to care with an established research evidence-base (called 'Needs Rounds') and identify what adaptations need to be made to integrate it into routine practice. The study is also prioritising co-design. Consequently, the adaptations to Needs Rounds will be made with patient/public involvement, involvement from specialist palliative care teams, and from care home staff.

Needs Rounds were developed in Australia. They are monthly 60 minute meetings, where 8-10 residents are discussed at care homes by the care home staff and someone from the local specialist palliative care team (hospice). The choice of residents to discuss is based on those who are at greatest risk of dying without a plan in place and who have a high symptom burden. Care home staff are asked to prioritise residents for discussion in Needs Rounds who, for example, have been transferred from hospital while actively dying, or where staff would not be surprised if the resident died within six months. Needs Rounds integrate case-based education, with a discussion of each resident’s medical, psychological, and social circumstances to promote symptom management and identify opportunities to reinforce and extend staff knowledge. Discussion of residents at Needs Rounds frequently leads to initiating case conferences (attended by the resident, GP, and care home staff), conducting advance care planning with resident input, management of current and anticipatory medicines, and, where needed, prompting the process of gaining a lasting power of attorney.

The intention of the study is to adapt and refine Needs Rounds to the UK context, therefore the study plans for flexibility and making changes to the protocol as the study progresses, for example meetings may happen bi-monthly, via video-conference and focus on only 4 residents each time.

Needs Rounds have been shown in a large randomised control trial (led by the Chief Investigator) to improve staff ability to look after people at end of life, improve deaths, and reduce resident hospitalisations.

This study will work with 6 specialist palliative care teams, from 4 hospices in England and 2 hospices in Scotland. Each specialist palliative care team will link with between 4-6 care homes, and provide 'Needs Rounds' to those care homes. A mix of care homes will be recruited including: urban/rural, service size, deprivation, cultural demographics, national charity/independent management, funding models, hospital transfer policies.

The study has two phases:
Phase 1: interviews will be conducted with 40 stakeholders to generate initial theories to explain how Needs Rounds could be used in the UK. Interviewees will include: residents/relatives/clinicians/managers in care homes, clinicians in specialist palliative care and related acute/primary care, and allied health practitioners. Key personnel (senior specialist palliative care nurses) will be trained in running Needs Rounds.
Phase 2: will test/evaluate the theories in Phase 1. A Phase 2 workshop with representatives from all 6 sites will be held to discuss Phase 1 data and continue to co-design. In a final workshop, some brief ‘talking head’ videos will be made for use in dissemination. Throughout Phase 2 the study team will continue to conduct interviews (at 4, 8, and 12 months of implementation) with key stakeholders to learn how implementation is going, and what adaptations sites are continuing to make. To measure the impact on hospital use, data will be collected at baseline for the 4 months prior to implementation, and during the final 4 months of implementation regarding all care home residents' hospitalizations. The study team will also record other demographic and health factors such as gender, age, and primary diagnosis. For residents discussed at Needs Rounds, information on activities that occurred as a result of the meetings will be collected - such as changes to medications, a case-conference, and whether investigations (e.g. urine tests or clinical assessments) are conducted.

All care home staff will be asked to complete two questionnaires before Needs Rounds is implemented, and at the end of implementation: "a quality of death" questionnaire for all residents who have died, and a "capability of adopting the palliative approach" questionnaire. During the 12 months of using Needs Rounds, the staff who attend Needs Rounds will also be asked each month to complete the "capability of adopting the palliative approach" questionnaire. The specialist palliative care team will be asked to audio-record the Needs Rounds.

The relatives of people discussed in Needs Rounds will be asked to complete a questionnaire about the 'family perceptions of care'.

Patient/public involvement (PPI) evaluation We will conduct interviews with the study's research team (co-investigators) and a sample of research site staff about the PPI involvement in the study. This will be conducted in the final few months of the project.
Intervention typeOther
Primary outcome measure1. Characteristics of effectiveness regarding 'What works for whom, under what circumstances, with the UK Model of Needs Rounds' assessed through qualitative interviews with key stakeholders (residents, relatives, care home staff, specialist palliative care staff, and acute care staff) during the 12 month intervention
Secondary outcome measures1. Rate of hospitalization (in days) measured at baseline for 4 months and for the final 4 months of the intervention
2. Staff capability of all staff attending Needs Rounds measured using Staff capability of adopting a palliative approach (CAPA) gathered prospectively throughout the 12 months of implementation
3. Quality of Death and Dying measured using the quality of death and dying index (QODDI), gathered prospectively on all deceased residents throughout the 12 months of implementation
4. Family perceptions of care measured using the Canadian Health Care Evaluation Project (CANHELP) lite, gathered prospectively on families of residents discussed during the 12 month intervention
Overall study start date01/10/2020
Completion date31/10/2022

Eligibility

Participant type(s)Health professional, Resident
Age groupAdult
SexBoth
Target number of participantsPlanned Sample Size: 440; UK Sample Size: 440
Total final enrolment349
Key inclusion criteriaStakeholders (for interviews in Phase 1 & 2):
1. Work for specialist palliative care or a care home in one of the six cases; or are a resident in one of the care homes; or are a relative of a care home resident in one of the six cases; or work in acute care impacted by hospitalised care home residents
2. Willing to provide informed consent
3. Have capacity to provide their own consent to participate
4. Not engaged in any current safeguarding investigations

Care homes:
1. Located near to the specialist palliative care team
2. Provide care to residents who have high clinical nursing/medical needs
3. Willing to sign a memorandum of understanding with the research team, outlining provision of hospitalisation data, facilitate access to staff for interviews, and engagement in Needs Rounds
4. A range of sizes (focusing primarily on larger care homes, following CQC data indicating lower quality in larger facilities), sole traders and large corporate provider, and with a range of funding models (NHS/social care and self-funded residents)

Residents:
1. Resident in a collaborating care home in one of the six case study locations
2. An anticipated life-expectancy <6 months, or a deteriorating condition where they are at risk from dying without an adequate care plan in place
3. Experiencing sub-optimal bio-psycho-social symptoms

Relatives completing 'family perceptions of care' questionnaire
1. Relative of a resident who was discussed in Needs Rounds
2. Able to provide their own informed consent

Interviewees (PPI evaluation)
1. Co-investigator or staff at one of the case study sites
2. Able to provide their own informed consent
Key exclusion criteriaDoes not meet inclusion criteria
Date of first enrolment18/01/2021
Date of final enrolment30/06/2021

Locations

Countries of recruitment

  • England
  • Scotland
  • United Kingdom

Study participating centres

Arthur Rank Hospice
Cherry Hinton Road
Cambridge
CB22 3FB
United Kingdom
Strathcarron Hospice
Research and Education
Fankerton
Denny
FK6 5HJ
United Kingdom
Highland Hospice
7 Queensgate
Inverness
IV1 1DE
United Kingdom
St Giles Hospice
Fisherwick Rd
Whittington
Lichfield
WS14 9LH
United Kingdom
Princess Alice Hospice
West End Lane
Esher
KT10 8NA
United Kingdom
St Helena Hospice
Myland Hall
Barncroft Close
Colchester
CO4 9JU
United Kingdom

Sponsor information

University of Stirling
University/education

-
Stirling
FK9 4LA
Scotland
United Kingdom

Phone +44 (0)1786 466 196
Email rachel.beaton@stir.ac.uk

Funders

Funder type

Government

National Institute for Health Research
Government organisation / National government
Alternative name(s)
National Institute for Health Research, NIHR Research, NIHRresearch, NIHR - National Institute for Health Research, NIHR (The National Institute for Health and Care Research), NIHR
Location
United Kingdom

Results and Publications

Intention to publish date31/03/2024
Individual participant data (IPD) Intention to shareYes
IPD sharing plan summaryAvailable on request
Publication and dissemination planPlanned publication in a high-impact peer reviewed journal.
IPD sharing planAnonymous data will be made available through the University of Stirling's online research data hub 'DataSTORRE'. Data can be applied for via DataSTORRE and by sending an ethics approved protocol to the study's Chief Investigator, Dr Liz Forbat (Elizabeth.forbat1@stir.ac.uk).

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Protocol article protocol 22/02/2021 24/02/2021 Yes No
HRA research summary 28/06/2023 No No
Results article 24/07/2024 25/07/2024 Yes No

Editorial Notes

25/07/2024: Publication reference added.
16/11/2023: The intention to publish date was changed from 31/10/2023 to 31/03/2024.
21/10/2022: The following changes were made to the trial record:
1. The total final enrolment was added.
2. The trial website was added.
24/02/2021: Publication reference added.
25/01/2021: The publication and dissemination plan was changed.
06/01/2021: The scientific contact has been updated.
16/12/2020: Trial’s existence confirmed by the National Institute for Health Research (NIHR).