Nudging plant-based protein purchases in a real-life online supermarket

ISRCTN ISRCTN16569242
DOI https://doi.org/10.1186/ISRCTN16569242
Secondary identifying numbers 2021.0703
Submission date
02/02/2022
Registration date
14/03/2022
Last edited
21/02/2024
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data

Plain English summary of protocol

Background and study aims
For challenges of environmental sustainability and health perspective, a shift from consumption of animal-based to plant-based proteins is widely acknowledged to be necessary. Food consumption is heavily influenced by our social and physical environments, for example in terms of availability, price, and social acceptance. One of our food environments is supermarkets, where people buy protein products on a daily or weekly basis. Previous research has shown that adjustments in supermarket environments can affect purchasing behavior towards healthier choices. In addition, experiments in virtual supermarkets and canteens have shown that certain choice architecture (i.e., nudging) strategies can promote plant-based protein choices in terms of products or meals. However, the impacts of nudging strategies on plant-based protein purchases have rarely been studied in real-life settings. Moreover, while previous research found that a combination of nudges can be more effective in changing behavior than a single nudge, most nudges have been studied separately. Therefore, this study will expand existing knowledge by investigating the real-life effect of a combined nudging strategy on plant-based protein purchases relative to animal-based purchases in an online supermarket.

Who can participate?
All customers of the participating online supermarket chain.

What does the study involve?
Customers visiting the online supermarket are randomly allocated to:
1. No intervention (regular online supermarket)
2. Addition of three types of nudges (placement, social norm and properties)
During an 8-week study period sales data are collected from all customers placing a delivery order in the online supermarket. Including a 16-week follow-up measurement.

What are the possible benefits and risks of participating?
The study does not involve direct benefits or risks for the participants.

Where is the study run from?
National Institute for Public Health and the Environment (RIVM) (the Netherlands)

When is the study starting and how long is it expected to run for?
September 2021 to September 2022

Who is funding the study?
National Institute for Public Health and the Environment (RIVM) (the Netherlands)

Who is the main contact?
Nina van der Vliet
nina.van.der.vliet@rivm.nl

Contact information

Miss Nina van der Vliet
Scientific

Antonie van Leeuwenhoeklaan 9
Bilthoven
3721 MA
Netherlands

ORCiD logoORCID ID 0000-0002-8990-0907
Phone +31 615082380
Email nina.van.der.vliet@rivm.nl

Study information

Study designA two-arm parallel-group individually randomized controlled trial
Primary study designInterventional
Secondary study designRandomised parallel trial
Study setting(s)Internet/virtual
Study typePrevention
Participant information sheet Not available in web format, please use contact details to request a participant information sheet.
Scientific titleNudging plant-based protein purchases in a real-life online supermarket: a randomized controlled trial
Study acronymSHIFT-diets
Study objectivesWe will primarily evaluate whether the implementation of nudges will result in a between group mean-difference in the number of plant-based protein purchases in an online supermarket. As secondary outcome, we will evaluate between groups the mean-differences in the number of purchased plant-based meat replacements, animal-based meat products, plant-based dairy purchases, and animal-based dairy purchases. As a tertiary outcome we will investigate the mean-differences in retailer revenue as a relevant business related outcome. In addition, we will explore if potential effects are sustained after the intervention period has ceased and investigate potential interactions with the primary outcome for neighborhood socio-economic position (SEP), age and sex.
Ethics approval(s)Approved 26/01/2022, The Medical Ethics Review Committee of VU University Medical Center (De Boelelaan 1109, kamer 08A-08, Postbus 7057, 1081 HV Amsterdam, the Nteherlands; +31 20 444 5585; metc@vumc.nl), ref: 2021.0703
Health condition(s) or problem(s) studiedPromoting plant-based protein products among the general population
InterventionCurrent interventions:

Arm 1: Regular online supermarket (control).
Arm 2: Online supermarket with the addition of nudges on plant based protein products.
Randomization and allocation is performed by supermarket e-commerce employees, using a software tool names Blueconic. Randomization is based on participants’ browser cookies.

In the control group, shoppers encounter the unadjusted online shopping environment as it currently is.
Participants that are randomized to the intervention group will shop in an adjusted online supermarket website, in which a combination of three nudging strategies are present. The different nudging strategies focus on prominence, dynamic social norms and properties.

Prominence nudge
First, we will install a prominence nudge, meaning that at two points on the supermarket website, the product categories of plant-based protein products (plant-based meat alternatives and plant-based dairy alternatives) are placed more prominently when navigating the main category called ‘ Meat, chicken, fish and vegetarian” and when navigating the main category called ‘Dairy, butter and eggs’.

Dynamic social norms nudge
Secondly, we will install a dynamic social norms nudge by means of a label on products. Based on sales data of all plant-based dairy and meat alternatives in the period before starting the experiment, we will select the 50% most sold products in several product categories. Categories included for example vegetarian minced meat, vegetarian schnitzel or burgers, plant-based drink and vegetarian snacks. These products will be provided with a label in Dutch that translates to ‘Increasingly chosen’ (in Dutch: ‘Steeds vaker gekozen’).
In addition to the label, on 11 product category overview pages (for example, potatoes, pasta, rice, coffee), a purple-colored frame, from now on called a ‘ toaster’ will be shown on the top right side of the page. When clicked on by the shopper, this toaster will direct shoppers to plant-based alternative category pages, that are relevant for the product page. The different toasters each will show two images of relevant plant-based meat- or dairy replacement products.

Properties nudge
Regarding properties, a nudging strategy will be used in the form of a tastiness product label on the frame. Besides the text ‘Increasingly chosen’ / ‘Steeds vaker gekozen’, an additional text is shown saying: ‘Have a look at these tasty products’/ ‘Bekijk ook deze lekkere producten’. This so-called frame will be installed on the top left side of three main category pages (Meat, chicken, fish and vegetarian products; freezer products; dairy products).


Previous interventions:

Arm 1: Regular online supermarket (control).
Arm 2: Online supermarket with the addition of nudges on plant based protein products.
Randomization and allocation is performed by supermarket e-commerce employees, using a software tool names Blueconic. Randomization is based on participants’ browser cookies.

In the control group, shoppers encounter the unadjusted online shopping environment as it currently is.
Participants that are randomized to the intervention group will shop in an adjusted online supermarket website, in which a combination of three nudging strategies are present. The different nudging strategies focus on placement (increasing availability and prominence), social norms, and properties.

Placement nudges
Firstly, we will use a prominence (position) nudge, entailing that plant-based protein products are placed more prominently when searching for (animal-based) protein products groceries or navigating towards animal-based protein products (for example, plant-based chicken-like pieces are presented when searching for chicken).
Secondly, we will also use an availability nudge in combination with the prominence nudge, entailing multiple plant-based protein product alternatives are suggested when navigating or searching animal-based protein products, thereby increasing the availability of these products.

Social norm nudge
We will install a dynamic social norms nudge. When navigating or searching for animal-based products, plant-based alternatives will be suggested between the results with a label ‘Increasingly chosen' (Dutch translation: 'Steeds vaker gekozen’). In addition, there will be a frame linking to two plant-based products with the label ‘Increasingly chosen’.

Properties nudge
We will install a tastiness product label. On the previously described frame linking to plant-based products with the label ‘Increasingly chosen’, an additional text is installed saying: ‘Also have a look at these tasty products’ (Dutch translation: ‘Bekijk ook deze lekkere producten’). Furthermore, within other categories (e.g. pasta, rice, potatoes, vegetables, coffee), a frame will be installed that suggests plant-based products and contains the label ‘Have a look at these tasty products’
Intervention typeBehavioural
Primary outcome measureThe number of plant-based protein products purchased measured using the online shopping website at a single time point
Secondary outcome measuresMeasured using the online shopping website at a single time point:
1. The number of purchases from (a) meat, (b) plant-based meat substitutes, (c) dairy products, and (d) plant-based dairy products.
2. Total revenue in Euros.
Overall study start date01/09/2021
Completion date22/09/2022

Eligibility

Participant type(s)All
Age groupAdult
SexBoth
Target number of participantsWith 80% power and a two-sided type 1 error rate of 0.05, the trial would require 768 participants in each trial arm, resulting in 1,537 participants in total. All participants will be invited to fill out a survey. Based on an expected response rate of 10%, we expect to collect data from circa 540 up to 870 questionnaires.
Total final enrolment3502
Key inclusion criteriaCurrent inclusion criteria as of 13/06/2022:

All customers placing a delivery order (i.e., shops) in a real-life online supermarket between mid May 2022 until mid September 2022.


Previous inclusion criteria:

All customers placing a delivery order (i.e., shops) in a real-life online supermarket between mid February 2022 until mid June 2022.
Key exclusion criteriaDoes not meet inclusion criteria
Date of first enrolment18/05/2022
Date of final enrolment22/09/2022

Locations

Countries of recruitment

  • Netherlands

Study participating centres

National Institute for Public Health and the Environment (RIVM)
Antonie van Leeuwenhoeklaan 9
Bilthoven
3721 MA
Netherlands
Amsterdam UMC, VU University
De Boelelaan 1089a
Amsterdam
1081 HV
Netherlands
Wageningen University & Research
Droevendaalsesteeg 4
Wageningen
6708 PB
Netherlands

Sponsor information

National Institute for Public Health and the Environment
Research organisation

Antonie van Leeuwenhoeklaan 9
Bilthoven
3721 MA
Netherlands

Phone +31 (0)30 274 9111
Email info@rivm.nl
Website http://www.rivm.nl/en/
ROR logo "ROR" https://ror.org/01cesdt21

Funders

Funder type

Other

Investigator initiated and funded

No information available

Results and Publications

Intention to publish date15/02/2023
Individual participant data (IPD) Intention to shareNo
IPD sharing plan summaryNot expected to be made available
Publication and dissemination planOne or two planned publications in high-impact, preferably open access, peer-reviewed journal
IPD sharing planThe datasets generated during and/or analysed during the current study are not expected to be made available due to confidentiality agreements with the collaboration supermarket chain

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Statistical Analysis Plan 07/02/2022 No No
Results article 17/02/2024 21/02/2024 Yes No

Additional files

41070_SAP.pdf

Editorial Notes

21/02/2024: Publication reference added.
09/01/2023: The intention to publish date was changed from 01/01/2023 to 15/02/2023.
09/11/2022: The following changes were made to the trial record and the plain English summary was updated accordingly:
1. The overall trial end date was changed from 17/10/2022 to 22/09/2022.
2. Total final enrolment was added.
13/06/2022: The following changes were made to the trial record:
1. The interventions were changed.
2. The inclusion criteria were changed.
3. The recruitment start date was changed from 14/02/2022 to 18/05/2022.
4. The recruitment end date was changed from 17/06/2022 to 22/09/2022.
22/03/2022: The contact address was changed.
07/02/2022: Trial's existence confirmed by Amsterdam UMC.