The introduction and evaluation of patient-clinician email communication in Merseyside clinical genetics service
| ISRCTN | ISRCTN18421278 |
|---|---|
| DOI | https://doi.org/10.1186/ISRCTN18421278 |
| Protocol serial number | N0128162659 |
| Sponsor | Record Provided by the NHSTCT Register - 2006 Update - Department of Health |
| Funders | Liverpool Women's Hospital NHS Trust (UK), NHS R&D Support Funding (UK) |
- Submission date
- 29/09/2006
- Registration date
- 29/09/2006
- Last edited
- 08/09/2015
- Recruitment status
- No longer recruiting
- Overall study status
- Completed
- Condition category
- Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data
Record updated in last year
Plain English summary of protocol
Not provided at time of registration
Contact information
Dr Emma McCann
Scientific
Scientific
c/o Royal Liverpool Children's Hospital
Eaton Road
Liverpool
L12 2AP
United Kingdom
Study information
| Primary study design | Interventional |
|---|---|
| Study design | Randomised controlled trial |
| Secondary study design | Randomised controlled trial |
| Study type | Participant information sheet |
| Scientific title | The introduction and evaluation of patient-clinician email communication in Merseyside clinical genetics service |
| Study objectives | Does email communication have a role in the patient-clinician relationship in clinical genetics? Would patients, who present to the clinical genetics team, use email to communicate with the department? |
| Ethics approval(s) | Not provided at time of registration |
| Health condition(s) or problem(s) studied | Email communication in patient-clinician relationship |
| Intervention | Randomised controlled trial. Intervention group: email address and telephone number. Control group: telephone number only. Patients will be identified and invited to take part in the study at two separate points in the referral pathway: 1. At the home visit by a genetic counsellor. 2. At the clinic visit by a clinical geneticist and/or Dr Emma McCann. |
| Intervention type | Other |
| Primary outcome measure(s) |
Comparison of "email and telephone" group with "telephone" group only. Is there a difference in the proportions contacting the department? Assess number of contacts per person. |
| Key secondary outcome measure(s) |
Not provided at time of registration |
| Completion date | 20/10/2006 |
Eligibility
| Participant type(s) | Patient |
|---|---|
| Age group | Adult |
| Sex | All |
| Target sample size at registration | 120 |
| Key inclusion criteria | 1. Referral to clinical genetics 2. Over 16 years of age or the parent/guardian of children under 16 years of age 3. With access to email |
| Key exclusion criteria | Patients attending for prenatal counselling or predictive testing. |
| Date of first enrolment | 20/04/2005 |
| Date of final enrolment | 20/10/2006 |
Locations
Countries of recruitment
- United Kingdom
- England
Study participating centre
c/o Royal Liverpool Children's Hospital
Liverpool
L12 2AP
United Kingdom
L12 2AP
United Kingdom
Results and Publications
| Individual participant data (IPD) Intention to share | No |
|---|---|
| IPD sharing plan summary | Not provided at time of registration |
| IPD sharing plan |
Study outputs
| Output type | Details | Date created | Date added | Peer reviewed? | Patient-facing? |
|---|---|---|---|---|---|
| Participant information sheet | Participant information sheet | 11/11/2025 | 11/11/2025 | No | Yes |
