Effectiveness of online platform Red Sinapsis monitoring in the quality of life of people with fibromyalgia

ISRCTN ISRCTN58068252
DOI https://doi.org/10.1186/ISRCTN58068252
Protocol serial number UAM-CEI-46-894
Sponsor Universidad Autónoma de Madrid
Funder Universidad Autónoma de Madrid
Submission date
06/01/2017
Registration date
07/02/2017
Last edited
07/02/2017
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Nervous System Diseases
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data
Record updated in last year

Plain English summary of protocol

Background and study aims
Fibromyalgia (FM) is a common long-term condition, which causes widespread muscle and joint pain all over the body. The exact cause of FM is unknown, but it is thought that a variety of physical, mental and emotional factors are responsible. Many people diagnosed with FM are dissatisfied with treatments offered by health professionals and often seek out alternative treatments elsewhere. Previous studies have shown that more than half of patients seen in pain units look for information online. Therefore knowing how to advise on tools that help with data searches, using quality and safe sources, could help improve quality of life and well-being. The Red Sinapsis platform is an online platform managed by nurses that allows patients to access information about their condition and treatment. The aim of this study is to find out whether use of this online platform can improve the quality of life and mental wellbing of patients with FM.

Who can participate?
Adults who have been diagnosed with fibromyalgia and have access to a computer.

What does the study involve?
Participants are randomly allocated to one of two groups. Those in the first group are given access to the Red Sinapsis platform. Through this platform they are able to access information about FM and send messages which will be answered by trained nurses 12 hours each day. If participants do not access the platform for 15 days, then they are sent a reminder email with a follow up reminder telephone call. Those in the second group continue as normal for the duration of the study. At the start of the study and then after six and 12 months, participants in both groups complete questionnaires to assess their emotional state and how they view their health status. The participants who use the platform are also asked to provide their opinions about it after 12 months.

What are the possible benefits and risks of participating?
Participants benefit from being able to have any questions they may have about their condition and treatment answered quickly. There are no direct risks involved with participating.

Where is the study run from?
Pain Clinic of Madrid (Spain)

When is the study starting and how long is it expected to run for?
May 2013 March 2016

Who is funding the study?
Universidad Autónoma de Madrid (UK)

Who is the main contact?
1. Dr Eva García-Perea (scientific)
2. Dr Azucena Pedraz-Marcos (scientific)

Contact information

Dr Eva García-Perea
Scientific

Universidad Autónoma de Madrid
Facultad de Medicina
Arzobispo Morcillo, 2.
Madrid
28029
Spain

ORCiD logoORCID ID 0000-0002-6972-3261
Dr Azucena Pedraz-Marcos
Scientific

Universidad Autónoma de Madrid
Facultad de Medicina
Arzobispo Morcillo, 2.
Madrid
28029
Spain

ORCiD logoORCID ID 0000-0002-4641-6891

Study information

Primary study designInterventional
Study designSingle-centre randomised controlled trial
Secondary study designRandomised controlled trial
Study type Participant information sheet
Scientific titleEffectiveness of online platform Red Sinapsis monitoring in the quality of life of people with fibromyalgia: A randomized controlled 1-year follow-up study
Study objectivesThe online consultation of nursing with people with fibromyalgia, through a computer platform, shared between patients and health professionals (Red Sinapsis), improves the quality of life with regards to perception of well-being, anxiety and depression.
Ethics approval(s)1. University Autonoma of Madrid (Spain) Research Ethics Committee, 27/06/2013, ref: 46-894
2. Hospital Clinico of Madrid (Spain) Ethical Committee for Clinical Research, 26/06/2013, ref: 13-208-E
Health condition(s) or problem(s) studiedFibromyalgia
InterventionParticipants are randomised to one of two groups.

Intervention group: Participants are telephoned and they are called in to the clinic to register them in the Red Sinapsis platform and assign them the access codes, giving them a few instructions for using the system. It is explained that the messages will be taken care of during consultation hours from Monday to Friday from 10 a.m. to 10 p.m., although the patient can use the messenger at the time he wants. To ensure that the patient has no doubts about the management of the platform, a message is sent to those patients who have not been connected to the platform within 15 days of being logged into the system. In these messages they are asked about their doubts or possible connection problems. If no response is received, then participants are contacted by telephone. Through the messages to the patient, information is provided based on the available scientific evidence, correctly documented related to their illness (FM) and the medication they habitually consume, providing data sheets containing the indications, side effects, contraindications and interactions from the same.

Control group: Participants are telephoned and told that they are in the control group and will not be using the Red Sinapsis platform. Participants then continue to receive usual care for the duration of the study.

At baseline, 6 and 12 months, participants in both groups complete a range of questionnaires.
Intervention typeDevice
Phase
Drug / device / biological / vaccine name(s)
Primary outcome measure(s)

1. Perception of health status is assessed using the FIQ and SF-36 questionnaires at baseline, 6 and 12 months
2. Emotional state (anxiety and depression) is assessed using the FIQ and SF-36 questionnaires at baseline, 6 and 12 months

Key secondary outcome measure(s)

Degree of satisfaction with the platform usage is assessed using a survey designed for the purpose of this study at 12 months (intervention group only).

Completion date31/03/2016

Eligibility

Participant type(s)Patient
Age groupAdult
Lower age limit18 Years
SexAll
Target sample size at registration71
Key inclusion criteria1. Aged 18 years and over
2. Diagnosed with Fibromyalgia following the American College of Rheumatology criteria
3. Have access to a computer
Key exclusion criteria1. Those who not have a computer or means to be followed up online
2. People with severe cognitive or mental disorders
3. Not providing informed consent to participate.
Date of first enrolment03/07/2013
Date of final enrolment27/03/2015

Locations

Countries of recruitment

  • Spain

Study participating centre

Clínica del Dolor de Madrid (Pain Clinic of Madrid)
Vallehermoso, 26. Madrid (Spain)
Madrid
28015
Spain

Results and Publications

Individual participant data (IPD) Intention to shareYes
IPD sharing plan summaryAvailable on request
IPD sharing planThe datasets generated during and/or analysed during the current study are/will be available upon request from Eva García-Perea (eva.garcia@uam.es)

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Participant information sheet Participant information sheet 11/11/2025 11/11/2025 No Yes