Telephone delivered Incentives (verbal praise and small financial incentives) for encouraging individuals receiving methadone treatment to attend their pharmacy to take their medication: testing the feasibility of undertaking a future trial
| ISRCTN | ISRCTN58958179 |
|---|---|
| DOI | https://doi.org/10.1186/ISRCTN58958179 |
| ClinicalTrials.gov (NCT) | Nil known |
| Clinical Trials Information System (CTIS) | Nil known |
| Protocol serial number | NIHR PB-P9-0815-200053 |
| Sponsor | Kings College London & South London & Maudsley NHS Foundation Trust |
| Funder | National Institute for Health Research |
- Submission date
- 15/03/2019
- Registration date
- 20/03/2019
- Last edited
- 08/01/2021
- Recruitment status
- No longer recruiting
- Overall study status
- Completed
- Condition category
- Mental and Behavioural Disorders
Plain English summary of protocol
Background and study aims
Most people treated for heroin addiction are prescribed methadone which enables them to stop heroin use safely avoiding
withdrawal. People starting methadone take a daily dose under a pharmacist’s supervision. Supervision prevents overdose. If a patient
misses their daily methadone they will experience opiate withdrawal and cravings which make them more likely to use heroin. If they miss
methadone for three days, people lose their tolerance to the drug and risk overdose. Unfortunately many patients do miss their doses. Research shows that small financial incentives can improve medication adherence. We have developed the technology to deliver such incentives using mobile phones but need to test the feasibility of this approach before conducting a full trial. The research aims to assess the feasibility of a trial to test whether attendance with supervised methadone consumption in pharmacies can be improved by using incentives delivered by mobile phone.
Who can participate?
Anyone over 18 years presenting to participating drug services for a new episode of opiate substitution treatment can take part.
What does the study involve?
We will survey pharmacists to find out about current methadone dispensing practice and develop the telephone incentive scheme to fit
routine practice. We will then look at the feasibility of conducting a trial to evaluate whether the intervention increases attendance at pharmacies. Three drug services (each with pharmacies supervising 20 patients) will be recruited and randomly offered one of three approaches - which we plan to compare in the future trial. Some patients will receive telephone-delivered incentives (via text), others an appointment reminder (text), while others receive no texts. We will assess the acceptability of these approaches, how recruitment works and whether we can track patients to measure their outcomes.
What are the possible benefits and risks of participating?
There are no immediate benefits from taking part. You will have a chance of receiving small financial cash rewards for attending the pharmacy to take your methadone or receiving reminders. Involvement in the research may help improve the way you receive your medication.
There are no risks of taking part. You will be asked to log your visits to the pharmacy onto the system via the tablet at the pharmacy counter. This might take a couple of minutes
Where is the study run from?
Lorraine Hewitt House, Brighton Terrace, Brixton, London
When is the study starting and how long is it expected to run for?
December 2018 to March 2019
Who is funding the study?
National Institute for Health Research
Who is the main contact?
Dr Nicola Metrebian, nicola.metrebian@kcl.ac.uk
Patient & public involvement:
An existing service user advisory group will meet three times to advise on the delivery of telephone-delivered incentive scheme, patient information and dissemination.
Contact information
Scientific
Addictions Department
Institute of Psychiatry, Psychology and Neuroscience
King’s College London
Addictions Sciences Building
4 Windsor Walk
Denmark Hill
London
SE5 8BB
United Kingdom
| 0000-0003-3581-1703 | |
| Phone | 02078480359 |
| nicola.metrebian@kcl.ac.uk |
Study information
| Primary study design | Interventional |
|---|---|
| Study design | Cluster randomised controlled trial |
| Secondary study design | Cluster randomised trial |
| Study type | Participant information sheet |
| Scientific title | Telephone delivered Incentives for Encouraging adherence to Supervised methadone consumption: feasibility study for an RCT of clinical and cost effectiveness |
| Study acronym | TIES |
| Study objectives | The aim is to assess the feasibility of conducting a future RCT of the clinical and cost effectiveness of telephone-delivered incentives, with the following objectives: 1. Assess the willingness of clusters (drug clinics and pharmacies) to be randomised 2. Assess numbers of eligible patients, rates of recruitment and suitability of recruitment procedures 3. Assess rates of follow-up at 12 weeks 4. Test accuracy of recording/logging in of attendance at pharmacy and drug clinics 5. Assess the acceptability of the study to patients 6. Identify different options for quantifying the primary outcome measure (adherence to medication) and assess the utility and practicality of these options 7. Characterise aspects of the primary outcome measure needed for a sample size calculation for a larger confirmatory trial (e.g. For a continuous outcome, mean and standard deviation, an initial estimate of the intraclass correlation to guide a sensible range for the cluster trial design effect) 8. Assess the most appropriate secondary outcome measures to determine patient benefit and cost-effectiveness, and the availability and usefulness of existing data sets including existing pharmacy dispensing data sets 9. Determine contextual factors and treatment processes that may impact on outcome (attendance). |
| Ethics approval(s) | Approved 12/11/2018, South East London REC (Health Research Authority, Skipton House, 80 London Road, London, SE1 6LH; 0207 104 8002; NRESCommittee.London-SouthEast@nhs.net), ref: 18/LO/1722 |
| Health condition(s) or problem(s) studied | Addiction |
| Intervention | At each site, two or three community pharmacies dispensing and supervising oral methadone to patients will be recruited. Three drug services will be randomised to deliver one of the following three interventions: A. Supervised oral methadone + telephone delivered text messages providing positive reinforcement (via text messages) and small financial incentives (via trial debit card). Each time a participant attends their pharmacy and consumes their supervised oral methadone they will earn a financial reward of 50p. If they attend for six days consecutively they will earn a bonus reward of £5. The total possible financial reward is therefore £8/week or £96 over 12 weeks. If they attend they will receive a text message giving praise and a total of the money they have earned to date. Patients will be paid directly through debit card payment. B. Supervised oral methadone + telephone delivered text messages providing reminders. Participants will be reminded via text message each day to attend their pharmacy for their supervised medication. Comparator group C. Supervised oral methadone with no telephone text messages. Treatment as Usual. Individuals seeking opiate substitution treatment at participating clinics will be approached by the assessment worker or keyworker and asked if they are willing to take part in the scheme. Patients are required to be receiving usual opiate substitution treatment involving 6 days a week supervised consumption of oral methadone . The scheme will be delivered for 12 weeks. The telephone text message intervention will be discontinued if participants move away from receiving oral methadone, supervised consumption or move to a non-participating pharmacy or drug clinic. This feasibility study will use a cluster randomised controlled design where drug services and their allied community pharmacists are the cluster. Within each cluster, all participants will receive the same allocated condition. A researcher will conduct face-to-face interviews with participants at baseline (before enrolment) and at 12 weeks post-enrolment. Second, the telephone software system will collect information from participants via tablet computers at each supervised methadone appointment over the 12-week period. This will include whether they attended and consumed their methadone or not. These data will be stored on a secure web site hosted by Mindwaves. Third, dispensing records kept by the allied pharmacies relating to trial participants will be provided to researchers after being pseudo-anonymised by the pharmacist. Fourth, interviews and focus groups involving patients (including those who have discontinued receiving the telephone system and those who have discontinued receiving oral methadone treatment), staff, and pharmacists will be recorded. |
| Intervention type | Behavioural |
| Primary outcome measure(s) |
Recruitment rate measured by number of patients recruited each week (of those entering opiate substitution treatment) over the 12-week recruitment period. |
| Key secondary outcome measure(s) |
1. Feasibility outcomes |
| Completion date | 30/06/2019 |
Eligibility
| Participant type(s) | Patient |
|---|---|
| Age group | Adult |
| Lower age limit | 18 Years |
| Sex | All |
| Target sample size at registration | 60 |
| Total final enrolment | 11 |
| Key inclusion criteria | 1. Aged > 18 years 2. Presenting to participating drug services for a new episode of opiate substitution treatment (OST) (patients must not have been receiving a prescription for methadone or other opiate substitution medication for >4 weeks and excludes those who have been transferred in from another service or prison) 3. Prescribed oral methadone 4. Receiving their supervised oral methadone at the local community pharmacy six days a week 5. Receiving supervised consumption of oral methadone from participating pharmacies 6. Owns a mobile phone 7. Willing and able to provide informed consent. Therefore, they must be able to read English and not require the service of an interpreter. |
| Key exclusion criteria | 1. Cannot read English AND would require the service of an interpreter to understand a brief oral description of the study 2. Already entered the trial. 3. Previously attended the service (drug clinic) and were discharged within the last three weeks |
| Date of first enrolment | 17/12/2018 |
| Date of final enrolment | 24/03/2019 |
Locations
Countries of recruitment
- United Kingdom
- England
Study participating centre
Brixton
London
SW9 8DG
United Kingdom
Results and Publications
| Individual participant data (IPD) Intention to share | No |
|---|---|
| IPD sharing plan summary | Not expected to be made available |
| IPD sharing plan | The datasets generated during and/or analysed during the current study are not expected to be made available due to this being a feasibility study. |
Study outputs
| Output type | Details | Date created | Date added | Peer reviewed? | Patient-facing? |
|---|---|---|---|---|---|
| Results article | results | 07/01/2021 | 08/01/2021 | Yes | No |
| Protocol article | protocol | 10/12/2019 | 26/10/2020 | Yes | No |
| HRA research summary | 28/06/2023 | No | No | ||
| Participant information sheet | Participant information sheet | 11/11/2025 | 11/11/2025 | No | Yes |
Editorial Notes
08/01/2021: The following changes have been made:
1. Publication reference added.
2. The total final enrolment number has been added from the reference.
26/10/2020: Publication reference added.
22/03/2019: Internal review.
20/03/2019: Trial’s existence confirmed by IRB