The impact of a culturally tailored telehealth education programme on glycemic control and self-care behaviours in Jordanian adults with type 2 diabetes

ISRCTN ISRCTN81615946
DOI https://doi.org/10.1186/ISRCTN81615946
Sponsor Petra University
Funder Investigator initiated and funded
Submission date
06/02/2026
Registration date
09/02/2026
Last edited
09/02/2026
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Nutritional, Metabolic, Endocrine
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data
Record updated in last year

Plain English summary of protocol

Plain English summary of protocol not provided at time of registration

Contact information

Dr Derar Abdel-Qader
Public, Scientific, Principal investigator

University of Petra
Amman
11196
Jordan

Phone +962 7 9556 3555
Email d.balawi@igec.com.au

Study information

Primary study designInterventional
AllocationRandomized controlled trial
MaskingBlinded (masking used)
ControlActive
AssignmentParallel
PurposeSupportive care
Scientific titleThe impact of a culturally tailored telehealth education programme on glycemic control and self-care behaviours in Jordanian adults with type 2 diabetes: a randomised controlled trial
Study objectives The present study aimed to assess the impact of a culturally tailored telehealth education programme on glycemic control and self-care behaviours among Jordanian adults with T2DM. We hypothesised that participants in the intervention group would demonstrate a greater reduction in HbA1c and greater improvements in self-care behaviours, diabetes knowledge, medication adherence, and diabetes fatalism, and report high satisfaction with the intervention, in comparison to individuals receiving usual care.
Ethics approval(s)

Approved 11/11/2024, University of Petra (17 Queen Alia Airport Rd, Amman, 11196, Jordan; +962; uopec@uop.edu.jo), ref: S/12/12/2024

Health condition(s) or problem(s) studiedThe impact of a culturally tailored telehealth education programme on glycemic control and self-care behaviours among Jordanian adults with T2DM.
InterventionFollowing written informed consent, participants were randomized in a 1:1 ratio to either the intervention or control group. A computer-generated block randomization sequence, stratified by clinic site, was used to ensure balanced treatment allocation. Allocation was concealed from the recruitment team using a closed opaque envelope system with trailing individually numbered envelopes. Due to the behavioral aspects of the treatment, participant and diabetes educator blinding was not possible, but the outcome assessors and data analyst were blinded.

The intervention involved a six-month comprehensive intervention based on Social Cognitive Theory principles, to enhance self-efficacy through education and goal setting. The cultural adaptation of the intervention was conducted through multiple phases. The panel consisted of a certified Diabetes Educator, a dietitian, and patient representatives who collaborated with regard to developing patient education.

Intervention Group: The intervention group received the culturally adapted tele-health intervention programme conducted completely in Arabic. The programme was designed to be low-burden and flexible, consisting of:
• WhatsApp Broadcasts: The content covered core DSME topics (e.g., diet, exercise, medication management, self-monitoring, and problem-solving).
• Individual Teleconsultations: Each participant had three scheduled 15-minute phone calls with a certified diabetes educator (at the study's start, and at 3 and 6 months).

Control Group
Participants in the control group continued to receive standard care (usual care) from their endocrinologists and the clinic staff at the participating hospital in Amman, Jordan.
• Procedures: This standard care typically included routine outpatient clinic visits scheduled every 3 to 6 months. During these visits, they received standard medical management and advice as per routine clinical practice.
• Exclusion: Participants in the control group were not exposed to any components of the telehealth programme (WhatsApp broadcasts or telephonic coaching) provided to the intervention group.
Intervention typeOther
Primary outcome measure(s)
  1. Glycemic control and self-care behaviours measured using % at HbA1c
Key secondary outcome measure(s)
Completion date31/07/2025

Eligibility

Participant type(s)
Age groupMixed
Lower age limit18 Years
Upper age limit100 Years
SexAll
Target sample size at registration104
Total final enrolment92
Key inclusion criteria1. Adults aged 18 years or older
2. A clinical diagnosis of Type 2 Diabetes Mellitus (T2DM) for at least one year
3. A baseline HbA1c between 7.5% and 11.0%
4. Ownership of a smartphone with the WhatsApp application
5. The ability to read Arabic
Key exclusion criteria1. Type 1 diabetes
2. Pregnancy or lactation
3. Severe diabetes-related complications (e.g., end-stage renal disease)
4. A cognitive impairment that would preclude meaningful participation
Date of first enrolment01/01/2025
Date of final enrolment31/01/2025

Locations

Countries of recruitment

  • Jordan

Study participating centres

Results and Publications

Individual participant data (IPD) Intention to shareNo
IPD sharing plan summaryNot expected to be made available
IPD sharing plan

Editorial Notes

09/02/2026: Study’s existence confirmed by the Ethical Committee of the University of Petra, Jordan.