The effect of a personalised letter on response rates to a postal questionnaire: a randomised controlled trial

ISRCTN ISRCTN45665423
DOI https://doi.org/10.1186/ISRCTN45665423
Protocol serial number N0311114507
Sponsor Department of Health
Funder Bolton Primary Care Trust (UK)
Submission date
30/09/2004
Registration date
30/09/2004
Last edited
22/02/2008
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data

Plain English summary of protocol

Not provided at time of registration

Contact information

Dr R A Harrison
Scientific

Bolton Primary Care Trust
St Peter's House
Silverwell Street
Bolton
BL1 1PP
United Kingdom

Phone +44 (0)1204 907728
Email Roger.Harrison@bolton.nhs.uk

Study information

Primary study designInterventional
Study designRandomised controlled trial
Secondary study designRandomised controlled trial
Scientific title
Study objectivesDoes a personalised addressed letter compared with a standard letter increase response rate to a postal questionnaire on service quality sent to people referred to an exercise referral scheme?
Ethics approval(s)Approval for the study was received in advance from the local research ethics committee and the research governance committee.
Health condition(s) or problem(s) studiedExercise referral
InterventionA two-group randomised trial of a personalised letter versus a standard letter.
Intervention typeOther
Primary outcome measure(s)

The number of completed questionnaires returned after completing all methods of follow-up.

Key secondary outcome measure(s)

Not provided at time of registration

Completion date30/06/2003

Eligibility

Participant type(s)Patient
Age groupNot Specified
SexNot Specified
Target sample size at registration627
Key inclusion criteriaPeople living in the community of Bolton who had been referred to the exercise referral scheme over a three year period.
Key exclusion criteriaNot provided at time of registration
Date of first enrolment01/06/2002
Date of final enrolment30/06/2003

Locations

Countries of recruitment

  • United Kingdom
  • England

Study participating centre

Bolton Primary Care Trust
Bolton
BL1 1PP
United Kingdom

Results and Publications

Individual participant data (IPD) Intention to shareNo
IPD sharing plan summaryNot provided at time of registration
IPD sharing plan

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Results article Results 10/11/2004 Yes No