Impact of structural and organizational reforms on resident physicians’ daily work

ISRCTN ISRCTN69703381
DOI https://doi.org/10.1186/ISRCTN69703381
Secondary identifying numbers N/A
Submission date
19/04/2018
Registration date
24/04/2018
Last edited
16/08/2022
Recruitment status
No longer recruiting
Overall study status
Completed
Condition category
Other
Prospectively registered
Protocol
Statistical analysis plan
Results
Individual participant data
Record updated in last year

Plain English Summary

Background and study aims
Due to an increasing number of patients with multiple or complex illnesses, a heavier administrative burden, and the evolution of young residents’ expectations, organization of work in internal medicine wards is of utmost importance. In a 2015 study, we showed that residents spent 1.5 hours on administrative tasks and 1.7 hours with patients per day. In addition, residents switched activity on average 15 times per hour. This study investigated major reforms: task delegation to non-medical professionals, reorganization of the workday’s schedule, and implementation of an early morning inter-professional decision meeting. An associated reduction in administrative and working hours and increased time with patients could greatly improve job satisfaction and attractiveness for internal medicine. We aim to quantify the impact of the organizational and structural reforms implemented in our department between 2016 and 2017 on residents’ administrative workload, continuity and adequacy of work, duration of shifts, and time spent with patients.

Who can participate?
Resident physicians at an internal medicine ward at Lausanne University Hospital.

What does the study involve?
The residents will be observed for two 11-hour shifts. The 'before reform' group was observed in 2015 and results are already published. The 'after reform' group will be observed in 2018, using the same methods and tools. The intervention is made of major reforms implemented between 2016 and 2017, which will be reported in detail. The primary outcome will be time spent for administrative tasks. We will also measure the amount of task switching per hour, the mismatch between observed activities compared to the departmental work schedule, the effective duration of observed shifts, and the time spent in presence of patients. We added a qualitative part by means of focus groups composed of observed residents.

What are the possible benefits and risks of participating?
There are no additional risks or benefits from participating in the study, because the physicians will be working as normal.

Where is the study run from?
Lausanne University Hospital

When is the study starting and how long is it expected to run for?
May 2018, with recruitment for 3 weeks.

Who is funding the study?
An external funding application has been submitted.

Who is the main contact?
Dr Antoine Garnier, antoine.garnier@chuv.ch

Contact information

Dr Antoine Garnier
Scientific

CHUV
Rue du Bugnon 46
Lausanne
1011
Switzerland

Study information

Study designObservational cross-sectional study
Primary study designObservational
Secondary study designCross sectional study
Study setting(s)Hospital
Study typeOther
Participant information sheet No participant information sheet available.
Scientific titleImpact of structural and organizational reforms on residents’ daily work
Study acronymMED2DAY
Study hypothesisBecause of an increasing number of complex polymorbid patients, a heavier administrative burden, and the evolution of young resident physicians’ expectations, organization of work in internal medicine wards is of utmost importance. In a 2015 study, we showed that residents spent 1.5 hours on administrative tasks and 1.7 hours with patients per day. In addition, residents switched activity on average 15 times per hour. This study motivated major reforms: task delegation to non-medical professionals, reorganization of the workday’s schedule, and implementation of an early morning inter-professional decision meeting. An associated reduction in administrative and working hours and increased time with patients could greatly improve job satisfaction and attractiveness for internal medicine.
Ethics approval(s)The local ethical committee confirmed that this study is not subject to ethical approval.
ConditionOrganization of healthcare and and physicians' work in a hospital setting.
InterventionOrganizational and structural reforms, including task delegation to non-medical professionals, reorganization of the workday’s schedule, and implementation of an early morning interprofessional decision meeting, implemented in our department between 2016 and 2017. We expect to include 35 residents. Each resident being observed twice (meaning 2 shifts of approx. 11 hours per resident), we will gather between 700 and 900 hours of observation.
Intervention typeOther
Primary outcome measureTime spent for administrative tasks (primary outcome), assessed by time-motion study with observation of residents’ activities during shifts, by observers using a dedicated tablet application
Secondary outcome measures1. Amount of task switching per hour
2. Mismatch between observed activities compared to the departmental work schedule
3. Effective duration of observed shifts
4. Time spent in presence of a patient
Overall study start date01/01/2018
Overall study end date31/12/2018

Eligibility

Participant type(s)Health professional
Age groupAdult
SexBoth
Target number of participants35
Participant inclusion criteria1. All residents registered in the internal medicine department at CHUV during the study, having graduated from a medical school, and with informed consent
Participant exclusion criteriaInclusion criteria not met
Recruitment start date01/05/2018
Recruitment end date21/05/2018

Locations

Countries of recruitment

  • Switzerland

Study participating centre

Lausanne university hospital
1011
Switzerland

Sponsor information

Department of medicine
Hospital/treatment centre

CHUV
Rue du Bugnon 46
Lausanne
1011
Switzerland

Website www.chuv.ch
ROR logo "ROR" https://ror.org/05a353079

Funders

Funder type

Not defined

Investigator intiated. Funding pending.

No information available

Results and Publications

Intention to publish date01/06/2019
Individual participant data (IPD) Intention to shareNo
IPD sharing plan summaryData sharing statement to be made available at a later date
Publication and dissemination planPlanned publication in a high-impact peer reviewed journal.
IPD sharing planThe data sharing plans for the current study are unknown and will be made available at a later date.

Study outputs

Output type Details Date created Date added Peer reviewed? Patient-facing?
Protocol file version 1.0 26/02/2018 16/08/2022 No No

Additional files

35163 protocol v1.0 26Feb2018.pdf

Editorial Notes

16/08/2022: Uploaded protocol (not peer-reviewed) as an additional file.